Shipping policy
Shipping
Order-specific terms
Lead times, availability, shipping arrangements, freight charges, deposits, cancellations, returns, and other order-specific terms may vary by product or project. Grade A Garage will provide or confirm the applicable terms in writing before accepting a special-order or built-to-order commitment. Please contact Sales@gradeagarage.com before placing an order when freight, availability, or build scheduling is not shown at checkout.
Processing times
- In-stock parts are dispatched from our facility. We will confirm dispatch timing after your order is placed.
- Special-order parts are sourced from the manufacturer or distributor. We will confirm an estimate after your order is placed.
- Built engines, short blocks, long blocks, and head packages are built to order. We will confirm your build slot and estimated completion after your order.
- Custom fabrication is quoted individually.
Any lead time we provide is an estimate, not a guarantee. Supplier backorders on performance parts are common and outside our control. We will keep you informed of any change to your order.
Shipping methods
Small parts ship via UPS, FedEx, or USPS. Large or heavy items such as engines, turbo kits, intercoolers, and exhaust systems ship via LTL freight on a pallet.
Freight deliveries
Freight shipments are curbside delivery only. The carrier will not move the item into a building. If you need a liftgate, residential delivery, or an appointment window, tell us before we ship, as these carry additional charges. Someone must be present to receive and sign for a freight shipment.
Inspect before you sign
Inspect the pallet and the item before signing the delivery receipt. If there is any visible damage, write it on the receipt before you sign. Signing a clean delivery receipt makes a freight damage claim very difficult to recover. Photograph any damage and contact us as soon as possible. Carrier claim deadlines apply and vary by carrier.
Shipping costs
Shipping is calculated at checkout where possible. For freight items, engines, and oversized shipments we may contact you after your order with an accurate freight quote. Rates shown at checkout for oversized items are estimates. Please contact us before ordering if freight is not shown at checkout.
Risk of loss
Title and risk of loss pass to the buyer when the shipment is tendered to the carrier.
International orders
We ship internationally by quote. The buyer is responsible for all duties, taxes, brokerage, and customs fees. These are not included in the price paid at checkout and are not refunded if a shipment is refused.
Contact
Questions about a shipment? Email Sales@gradeagarage.com or call 724-414-5083.